Patient experience: The key to developing healthcare products and services
In this online session, we will discuss how to incorporate the patient experience into the development of healthcare products and services.
This online session is aimed at entrepreneurs interested in learning how to incorporate the patient experience into the development of health products and services, as well as any professional, management team, or organization interested in promoting projects that incorporate this perspective as a driver of improvement, transformation, and adaptation to current realities and needs.
We will have:
- Eduard Portella. Vice President of the international association Shared Patient Experience (SPX).
- Ainhoa Villarubias. A professional in the User Experience Unit at the Hospital de la Santa Creu i Sant Pau, with an MBA in management.
- Olga Carro. Head of Population Health Strategy at Sanofi.
- Moderator: Marta de Vicente, Director of Antares Consulting.
This masterclass is part of the Health Accelerator.